A licensed, bonded NYC plumbing company on call for every block from the Battery to Inwood. Twenty‑four hour dispatch, fixed upfront pricing, and a fifty‑year reputation we'd rather not bruise.
From a backed‑up sink on East 12th to a pre‑war riser in a Park Avenue co‑op — we work the whole island, with fixed pricing quoted before we lift a wrench.
A truck dispatched the moment you call, twenty‑four hours a day. Burst pipes, sewage backups, no hot water — we handle the situations that don't wait for morning.
Sink, toilet, tub, or main line. Snaked, jetted, and verified clear with a camera.
Push‑camera diagnostics with a recorded report. Free with any drain or relining service.
Cure‑in‑place lining for cracked or root‑damaged drain lines. No excavation, no torn‑up floors.
Tank and tankless. Same‑day diagnosis, next‑day install on most brands.
Pinhole leaks, dripping faucets, running toilets, garbage disposals, washing machine hookups. The unglamorous calls we make routine, and the unusual ones we figure out.
Two generations of New York plumbers. A team that knows the difference between a 1908 Murray Hill cast‑iron stack and a 2018 Hudson Yards PEX run, and works on both before lunch.
Our master plumbers have, between them, half a century of Manhattan calls — pre‑war walk‑ups, post‑war high‑rises, lofts, brownstones, and the occasional church.
A real plumber answers the phone after midnight. Not a call center. Not a voicemail. Not a chatbot.
Every job carries a $10,000 performance bond. If it isn't to code, we don't get paid. Simple.
Median truck‑to‑door time in Manhattan in 2025. Our worst quarter was 58 minutes; our best was 31.
The plumber who quotes your job is the plumber who does it. No bait‑and‑switch sales rep, no surprise upcharge once the wrench comes out.
Reach a real dispatcher at any hour. Describe the problem; we triage and quote a window.
≈ 3 minA licensed plumber in a marked truck, on schedule. Inspect, diagnose, quote a fixed price.
≤ 45 min in ManhattanRepair completed on the spot wherever possible. Camera‑verified, parts & labor warrantied.
Same visit, 86% of jobsA 14‑day callback. If anything is off, we come back free. The bond is on the line.
14‑day warrantyBelow: a representative handful. A pre‑war co‑op board, a Tribeca restaurateur, a tenant on the Upper East Side. Each had a very bad day. Each called us.
"Eleven at night, a riser blew on the 6th floor and we had water coming through the lobby ceiling. Waterhouse had a truck at the curb in under forty minutes and shut it down inside an hour. I've used four plumbers in twenty years here. I'm not calling anyone else again."
"They snaked the line, sent a camera through, and emailed me the recording. Old‑school care, new‑school proof."
"The quote was the price. The price was fair. Two other companies tried to sell me a $4k repipe. Waterhouse fixed it for $380."
"Sunday morning, no hot water, two small kids. They were here by 10:15. Heroes."
"Relined a 70‑year‑old line under our basement without breaking concrete. Cleaner than I'd thought possible."
"They've been our building's go‑to since the Bloomberg administration. Tells you what you need to know."
From Marble Hill to South Ferry. We don't do the outer boroughs — and we don't apologize for it. Specializing in one island is how the response time stays under an hour.
Manhattan only. Outside Manhattan? We're happy to refer a vetted plumber in your borough.
Non‑emergency or contractor line: (212) 219‑2133
If yours isn't here, the dispatcher who picks up the phone is the same person who has the answer. No menus.